Introduction
People often use the term leader and manager interchangeably but they are distinctly different terms used in very different ways. Although the roles and responsibilities of each position are equally important to the company’s success, employees that hold these important positions must define and recognize the special characteristics of each management position. In this paper I’m going to discuss leadership, management, organizational learning, and culture in Calveta Dining Services and Deer Valley Home Health Services. Their values, cultural environment and how upper management and lower management actions have a profound effect on their workers, quality of service, and turnover rates (BusinessDictionary.com)
Let’s start with Calveta …show more content…
As management consists of the functions of making corporate-policy and organizing, planning, controlling, and directing the firm’s resources to achieve the policy objectives (BusinessDictionary.com). In large companies the board of directors come up with the policy which is thereby executed by the chief executive officer as in the Calveta case. On, the other hand, Deer Valley is a small company still growing every year. Whereas, Calveta is on the road to downsizing management. The size of management ranges from one person in a small firm to hundreds thousands of managers in multinational …show more content…
He describes learning organizations as complex and living communities in which people share responsibility and work together on enhancing their abilities in order to accomplish something that they actually care about instead of simply enhancing their learning competence.
Promotions from within the company increases loyalty, proficiency, and willingness towards the company. “Keep them learning, keep them growing!” Calveta’s solid culture gives them a competitive advantage. An extensive menu development, meal preparation and service, and implementation of special programs such as themed dinners and family events are part of the services that Calveta’s offers, aside from culinary expertise, negotiating power with food suppliers, and efficient operational processes. The Calveta Dining Services is the fourth-largest competitor in the SLF food market and has a market share of about 10
People often use the term leader and manager interchangeably but they are distinctly different terms used in very different ways. Although the roles and responsibilities of each position are equally important to the company’s success, employees that hold these important positions must define and recognize the special characteristics of each management position. In this paper I’m going to discuss leadership, management, organizational learning, and culture in Calveta Dining Services and Deer Valley Home Health Services. Their values, cultural environment and how upper management and lower management actions have a profound effect on their workers, quality of service, and turnover rates (BusinessDictionary.com)
Let’s start with Calveta …show more content…
As management consists of the functions of making corporate-policy and organizing, planning, controlling, and directing the firm’s resources to achieve the policy objectives (BusinessDictionary.com). In large companies the board of directors come up with the policy which is thereby executed by the chief executive officer as in the Calveta case. On, the other hand, Deer Valley is a small company still growing every year. Whereas, Calveta is on the road to downsizing management. The size of management ranges from one person in a small firm to hundreds thousands of managers in multinational …show more content…
He describes learning organizations as complex and living communities in which people share responsibility and work together on enhancing their abilities in order to accomplish something that they actually care about instead of simply enhancing their learning competence.
Promotions from within the company increases loyalty, proficiency, and willingness towards the company. “Keep them learning, keep them growing!” Calveta’s solid culture gives them a competitive advantage. An extensive menu development, meal preparation and service, and implementation of special programs such as themed dinners and family events are part of the services that Calveta’s offers, aside from culinary expertise, negotiating power with food suppliers, and efficient operational processes. The Calveta Dining Services is the fourth-largest competitor in the SLF food market and has a market share of about 10