As expected the hospital team initially saw the needs of the community as a problem the CCC itself should handle through government programs or by approaching a hospital in another area, West Point Hospital. They expressed frustration with the community and reminded the CCC that the hospital is run on private money from donors and not government funded. It was obvious that the hospital did not feel any responsibility to the community itself, they were concerned with business and financials.
We knew we had to appeal to them in a way that they could see the positive side to heling the community, and how it could benefit them financially. We knew the hospital was having a difficult time recruiting new residents, and that local businesses were leaving the area. These issues were troublesome for the hospital, and threatened the business aspect of the organization. By appealing to their needs and issues we could gain some leverage and power. (Lewicki, 2015)
We responded to the hospital by explaining that a healthier community is a more productive community. An overall change in the health and well-being of the community the hospital serves, would only serve to boost the hospital’s reputation, build …show more content…
This presented a great starting point, and we felt some head way was being made toward our goals. We responded by explaining that we felt that was a reasonable compromise, but we would only need 24 exams rooms, and would rather the cost of the other 26 rooms be applied toward the preventative mobile health team. While the hospital did not agree to the health team, they did not disagree. The mediators worked with both teams to come to an agreement on this topic. We determined it would be addressed a little further down the road. This was mutual accepted by both