Cvs Pharmacy Case Study

Aldridge, C. (2016). What’s planned in building near CVS Pharmacy. Midland Daily News. Retrieved from http://www.ourmidland.com/news/article/What-s-planned-in-building-near-CVS-Pharmacy-9514418.php In this article, the author discusses a CVS store in South Saginaw that’s expanding to 13,600 square foot. In return, for it to be large enough to respond to the medical and dental building that’s being built right across the street. So, to build that area up for the community, the size of the store had to expand to service those new healthcare businesses. The sole purpose behind the author writing this article is to teach us that CVS stores are indeed expanding, is a part of the revitalizing phase in the South Saginaw area, and that they will …show more content…
Some of the strengths mentioned by the author includes CVS’s ability to exceptionally perform “in multiple areas such as its revenue growth, notable return on equity, good cash flow from operations and reasonable valuation levels” (Palmer, 2016). The author then goes on to discuss that such strengths will speak volumes for the company even when they are faced with threatening occurrences like the one they are currently experiencing in introducing its new Curbside service in 4,000 stores nationwide. A service the author feels is complementary to customers as they will be able to use a CVS or Curbside app to order from the online store, and have those products personally delivered to their car inside of a CVS parking lot. He lets us know that although the strategy is a good one, it’s one that has its setbacks due to fact that the company was forced to delay the time frame to introduce the service after the soft launch was so responsive. In this article, the author speaks highly of CVS’s reputation and it being so strong to withstand any setbacks or …show more content…
This service is known as ScriptSync and it’s a service that will automatically refill the prescriptions of patients on a specific day of the month. Also, a service that has allowed the pharmacy department to be one of the first and only to provide this type of service to its customers. The author comments that this service has been already been around for a year at CVS locations and that “more than one million patients have been enrolled in ScriptSync at CVS Pharmacy and preliminary results demonstrate that the service, on average, improves medication adherence by between five to 10 percent” (PR Newswire, 2016). The author is clear in teaching us that CVS is a pharmacy that is better responsive in the community and is doing so by providing a service that makes prescription refilling more remember-able to those in their

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