From: Carmen de la Portilla, Vice President, LMD Logistics
To: Customer Service Department
Date: January 19, 2017
Subject: New Year Changes
Hello Team, I want to start off by thanking all of you for all your hard work last year. We’ve gotten busier than past years but we got through it! After going through everyone’s records, order entries, accuracy rates, amount of production made, amount of damages and mis-shipments, we did incredibly well this past year! We’ve taken on a lot more business and have many new clients meaning a lot more work and new procedures to learn. I was very surprised to see how all of you were able to learn quickly all the new extra steps and maintain everything under control. Without all your hard work and