Customer Focus
For the last four years I have been working in busy customer service roles. I am required to determine customer needs and provide solutions. For example, as a HR advisor, I would continually attend to front counter relations, often providing continuous help to member of the community that would be looking for work. AS a result, this ensures correct data entry and highly efficient job seeker registrations.
I am passionate and committed to providing excellent customer service and my university degree has seen regular training in customer feedback, customer relations and conflict resolution. I am confident in handling any situation that may arise.
Educating Others
I believe I have the required relevant capability and capacity to educate others. As a professional in the Human Services industry, I am involved in the outcome and procedures that support …show more content…
I feel I demonstrated this when I make a change within the quality system that creates a feeling of empowerment for a service user. As a result, service user have been able to participate in activities that they were never able to prior.
In every role that I have participated in, in apply the upmost professionalism and respect for my working environment. As a result, I have been able to create strong relationships with as my co-workers, allowing me to gain a better insight on their roles within the organisation as well as provide enhanced results for the organisation through strong honest communication channels.
Technical Knowledge
A confident and experienced communicator, I possess high level oral and written communication skills which can be demonstrated throughout my employment history where I have communicated with internal and external stakeholders both verbally and in writing on a daily basis including clients, internal teams, Human Service organisations, and government
For the last four years I have been working in busy customer service roles. I am required to determine customer needs and provide solutions. For example, as a HR advisor, I would continually attend to front counter relations, often providing continuous help to member of the community that would be looking for work. AS a result, this ensures correct data entry and highly efficient job seeker registrations.
I am passionate and committed to providing excellent customer service and my university degree has seen regular training in customer feedback, customer relations and conflict resolution. I am confident in handling any situation that may arise.
Educating Others
I believe I have the required relevant capability and capacity to educate others. As a professional in the Human Services industry, I am involved in the outcome and procedures that support …show more content…
I feel I demonstrated this when I make a change within the quality system that creates a feeling of empowerment for a service user. As a result, service user have been able to participate in activities that they were never able to prior.
In every role that I have participated in, in apply the upmost professionalism and respect for my working environment. As a result, I have been able to create strong relationships with as my co-workers, allowing me to gain a better insight on their roles within the organisation as well as provide enhanced results for the organisation through strong honest communication channels.
Technical Knowledge
A confident and experienced communicator, I possess high level oral and written communication skills which can be demonstrated throughout my employment history where I have communicated with internal and external stakeholders both verbally and in writing on a daily basis including clients, internal teams, Human Service organisations, and government