Summary: Improving Customer Service At Soil Service

There are opportunities that will improve your overall customer service at Soil Service. This opportunity will save you time and money. Agriculture is an ever growing business; as you are a small business looking to grow, your customer service will need to grow with the company. It is important to maintain good customer service relationships that keep your business growing. By offering: bill pay online, customer’s account information available to them, modern technology and the proper set up will allow your company expand customer service via mobile app, along with the expansion of the company.

As you know, significant customer service is any businesses means to succeed. Updating how you handle your customer service will expand the grow of Soil Service and keep respectable customer relations. Having what the customer needs will satisfy your clientele. Customers want to be able to access their account information, see what they have ordered and …show more content…
I will research mobile commerce accounts and how it benefits companies. Also, how the mobile commerce accounts help boost customer service. There will be research conducted on how bill pay that is connected to your company via mobile app will help boost payments to Soil Service.

Questions
How is your customer service handled?
Who handles customer service at Soil Service?
How much time is spent trying to answer a customer’s question?
Does Soil Service offer pill pay online?
Does Soil Service have a website?
What technology is implemented to help better your customer service needs?
Are there underlying issues in your customer service?
How will this better Soil Service’s overall company customer service?
What method is used to implement customer service between the office and the warehouse?
How does the warehouse handle customer service?
Is there a designated person at the warehouse that handles just customer service