Customer Service At Soil Service Essay

823 Words Jun 10th, 2016 4 Pages
There are opportunities that will improve your overall customer service at Soil Service. This opportunity will save you time and money. Agriculture is an ever growing business; as you are a small business looking to grow, your customer service will need to grow with the company. It is important to maintain good customer service relationships that keep your business growing. By offering: bill pay online, customer’s account information available to them, modern technology and the proper set up will allow your company expand customer service via mobile app, along with the expansion of the company.

As you know, significant customer service is any businesses means to succeed. Updating how you handle your customer service will expand the grow of Soil Service and keep respectable customer relations. Having what the customer needs will satisfy your clientele. Customers want to be able to access their account information, see what they have ordered and how much they owe on an account. Also, customers want to spend less time talking on the phone. Technology has made it so customers are able to send a text message or access an app to get the information they need.

As the owners of Soil Service, Brent and Andrea Schmitz you will be the ultimate decision makers.

I will research mobile commerce accounts and how it benefits companies. Also, how the mobile commerce accounts help boost customer service. There will be research conducted on how bill pay that is connected to your company…

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