Cultural Diversity And Communication Skills In The Workplace

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Lesson 1: Communication skills
The first issue being cultural diversity and communication skills. As an Indian myself, we are always, “ protect our own” and “never to bite the hands that feed you”. The Indian workers(In Assignment B) were suspicious of me with regards to the purpose of the workplace assessment and during a follow- up visits I observed that the workers ( except for the owner) did not read the recommendations in my report. Upon reflection whilst I explained to the owner, I did not take the time to talk to the workers and gain their trust. Explaining to workers what needs to be done to control any hazards or risks is important in preventing injuries.
Lesson 2 Industry experience and knowledge. With Assignment C, I found that I lacked industry knowledge with regards to demographics( male dominated workforce), the work tasks itself and the equipment being used, In addition, I also struggled with the practical part of this assignment such as using appropriate equipment to monitor the workplace conditions
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I always felt that I was way out of my league after all I am only a health and safety representative, however, one thing that always gives me confidence is my rather bizarre understanding and interpretation of the OHS legislation. For examples sections, 21 and 25 of the OHS ACT 2004 make reference to employers and employee’s sharing the responsibility of creating and maintaining safe and healthy work environment. However what happens when the owner of the business is the employee and the employer? I challenge this systems thinking by encouraging the owner in Assignment B to also think about his own health and safety, for example, sharing the workload, reducing his 14 -hour shifts to manage fatigue, changing his eating habits by explaining shift work and risks to diabetes and obesity. After all health and safety is everyone 's

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