However, some studies have outlined that racial and ethnic minorities receive a lower quality of health services (Gurm & Cheema, 2013). These studies have indicated that there is a gap between the needs of healthcare services among those people and the delivery of healthcare services. Some doctors and nurses in the hospital may use their own experiences and knowledge to judge and evaluate their patients, rather than understand and respect patients’ culture on their cultural position by effective communication and sharing power. This inappropriate approach can be seen as unsafe cultural practice, which can diminish, demean and disempower the identity of patients’ culture and individual well-being (Nursing Council of New Zealand, 2011). This kind of practice can make health services receivers feel unsafe during the process of delivery of health care, even decrease the quality of health services. As a public health care organization, this urban Canadian hospital should change clinical practice to meet the requirements of cultural safety and the needs of different groups of people who own a diversity of
However, some studies have outlined that racial and ethnic minorities receive a lower quality of health services (Gurm & Cheema, 2013). These studies have indicated that there is a gap between the needs of healthcare services among those people and the delivery of healthcare services. Some doctors and nurses in the hospital may use their own experiences and knowledge to judge and evaluate their patients, rather than understand and respect patients’ culture on their cultural position by effective communication and sharing power. This inappropriate approach can be seen as unsafe cultural practice, which can diminish, demean and disempower the identity of patients’ culture and individual well-being (Nursing Council of New Zealand, 2011). This kind of practice can make health services receivers feel unsafe during the process of delivery of health care, even decrease the quality of health services. As a public health care organization, this urban Canadian hospital should change clinical practice to meet the requirements of cultural safety and the needs of different groups of people who own a diversity of