1. An important step for the organization when establishing a plan to provide the staff with cultural competence training is determining what is the staff current cultural competence level through assessment and which will also determine what all should be covered in the training. The organization should also learn about the cultures of the communities. The healthcare organization must develop a plan that focus on the populations being serve and explain that different behaviors, thoughts, actions, and treatment practices are practiced in different cultures. It's also important that the plan is relevant to the mission and goal of the organization.
2. This is not an effective cultural competence survey process because the public health