Crucial Conversations Summary

Decent Essays
This author would recommend this book to any University of North Texas Applied Technology & Performance Improvement (ATPI) graduate. This author realizes, as the book outlines, that changing old habits is a hard thing to do. Consequently, this author would go as far as to recommend “Crucial Conversations” be added as required text for LTEC 4741, Technology, Performance Improvement Capstone course to ensure University of North Texas ATPI graduates know how to talk to people after

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