CH. 1: What’s a Crucial Conversation?
Q: What is a “crucial conversation” and suggest its importance to working within a group dynamic? Briefly address the video “Jurassic Sales Call” in light of the chapter contents.
R: According to the text, crucial conversations are defined as, “a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.” (pg.3) At first glance, one may shallowly assume that high stakes, varied opinions and strong emotions are a recipe for tension and even failure. But if we examine these three elements of a crucial conversation, we see that they are actually a recipe for a healthy challenge and lead to personal or group growth. Though many humans would say they do not enjoy …show more content…
2: Mastering Crucial Conversations
Q: What is “dialogue” as it pertains to the text and, use a personal story to illustrate the meaning. In what way(s) have your learned quality dialogue skills?
R: I have personally learned quality dialogue skills in ministry, specifically in the one-on-one conversations I have had with various people over coffee. When you first sit down across from one another, coffee in hand, you must start with casual dialogue. It helps build a comfortable environment and understanding of where the other person whom you are conversing with is at. Building dialogue will help one grow closer to starting the crucial conversations that truly make an impact. The point of dialogue is to lead into crucial conversation, we cannot miss that. We cannot avoid crucial conversation for fear of offending someone or loosing a friend. (pg.22) Dialogue is important because it is the foreground of telling the tough truth. When sitting with friends over coffee, real ministry happens after a period of solid, edifying dialogue. Dialogue helps those who would normally sit back, trying to go unnoticed by not speaking up or engaging in crucial conversations- certainly not addressing them, gain a comfortable platform to engage. (pg.26) Even passive people have valid opinions. Dialogue makes discussion safe.
Q: What is a “crucial conversation” and suggest its importance to working within a group dynamic? Briefly address the video “Jurassic Sales Call” in light of the chapter contents.
R: According to the text, crucial conversations are defined as, “a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.” (pg.3) At first glance, one may shallowly assume that high stakes, varied opinions and strong emotions are a recipe for tension and even failure. But if we examine these three elements of a crucial conversation, we see that they are actually a recipe for a healthy challenge and lead to personal or group growth. Though many humans would say they do not enjoy …show more content…
2: Mastering Crucial Conversations
Q: What is “dialogue” as it pertains to the text and, use a personal story to illustrate the meaning. In what way(s) have your learned quality dialogue skills?
R: I have personally learned quality dialogue skills in ministry, specifically in the one-on-one conversations I have had with various people over coffee. When you first sit down across from one another, coffee in hand, you must start with casual dialogue. It helps build a comfortable environment and understanding of where the other person whom you are conversing with is at. Building dialogue will help one grow closer to starting the crucial conversations that truly make an impact. The point of dialogue is to lead into crucial conversation, we cannot miss that. We cannot avoid crucial conversation for fear of offending someone or loosing a friend. (pg.22) Dialogue is important because it is the foreground of telling the tough truth. When sitting with friends over coffee, real ministry happens after a period of solid, edifying dialogue. Dialogue helps those who would normally sit back, trying to go unnoticed by not speaking up or engaging in crucial conversations- certainly not addressing them, gain a comfortable platform to engage. (pg.26) Even passive people have valid opinions. Dialogue makes discussion safe.