Crowding Of Emergency Departments Case Study

1257 Words 5 Pages
Crowding of Emergency Departments (ED) is a major problem that not only effects the patients seeking medical attention, but the hospital staff trying to provide effective and quality care. With so many factors contributing to the overcrowding issue, it is impossible for nurses to resolve the situation without assistance. “The intense and continuous work overload, combined with the lack of response from organizational management, can compromise the work process and the quality of the healthcare service provided to the population.” (George & Evridiki, 2015) However, nurses do have a unique role within the healthcare system where they can utilize different strategies and implement new policies to promote safety, improve patient outcomes, and …show more content…
In years prior, many of these chronic conditions went undiagnosed and untreated, which eventually resulted in the death of diseased individuals. Throughout the years we have developed new medications, tools, and interventions to manage these conditions which have allowed these patients to live longer, but this has not lessened the strain they are making on the healthcare system. This aging population is more likely to end up in the ED due to their increased vulnerability and susceptibility to infections, illnesses, accidents, and falls. The extensive care these individuals require means that nurses and other ED personal will have to dedicate more time and attention to these patients, which takes away from their other patients. Another issue that has increased the number of complex individuals visiting the ED is the execution of the Affordable Care Act (ACA). The law was implemented in 2010 with the intention of making healthcare more accessible and affordable for all Americans- insured or not. The individuals who were not able to access the healthcare system prior to the ACA had illnesses, diseases, or conditions that were not properly treated or cared for; and lack of medical attention only exacerbated these problems over time. Now, when these newly covered …show more content…
Some of the interventions needed for the patient are ‘routine’ and may even be everyday occurrences for the ED staff. When a patient arrives in need of immediate medical attention, the HCP’s may have the tendency to switch into auto-pilot to correct the problem directly in front of them. Unfortunately, this is not an anticipated or usual situation for the patient, and while the physical issues may seem more pressing at the time, the patient may be in extreme emotional turmoil. Nurses have a unique profession in that they care for the whole person; not just tending to their physical necessities, but incorporating their psychological needs as well. While the patient may be confident that these HCP’s know exactly what they are doing, it doesn’t make them any more aware of what’s happening or going on around them. It is the nurse’s job to provide ongoing holistic care for the patient in an environment that conveys care and support while promoting their well-being and minimizing any avoidable distress. In a study conducted by Aaron J. Wright many patients felt comfortable with ED measures that were considered to be more common knowledge to the general public. Other procedures that the patient was not expecting or those which they were not ‘prepared’ for made them less comfortable. A major factor that impacts patients comfort

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