Essay on Crm of Microsoft

193153 Words Jun 16th, 2012 773 Pages
Microsoft Dynamics CRM 4.0 User’s Guide

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Microsoft Dynamics CRM 4.0 User’s Guide

Copyright
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Microsoft Dynamics CRM 4.0 User’s Guide

Table of Contents
Chapter 1: Getting Started ................................................................ 1 Common Tasks ................................................................................. 2
Getting Started and Finding Help ............................................................................... 2 Introduction to Microsoft Dynamics CRM .................................................................. 2 Find Answers ....................................................................................................... 3 Accessibility for People with Disabilities ................................................................... 4 Welcome to the Resource Center ............................................................................ 4 Use Keyboard Shortcuts ........................................................................................ 5 Managing Records ................................................................................................... 8 Find Things .......................................................................................................... 8 Delete Things

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