Essay on Critical Analysis : Critical Mass Analysis
Action research is a process that works in an interactive spiral with the identified critical mass analysis, the stakeholders that helps define the problem or course of action, implementation of those solutions and then evaluate practical solutions from investigating key stakeholders (Stringer 2015). All individuals that feel their lives have an impact into the concerns of the investigation should be included in the defining and exploring to add their experience in the construction of the inquiry team. Critical mass analysis is during an action research project is of importance for clear understanding of who is the closer actors in the process (Stringer 2015). In this case, all parties share equal level of involvement and are deeply involved in influencing the project, creation of strategies and the development of change or condition the project identifies within the organization. In further, a course of action for resolution that is affecting the performance of the company that is weighing heavily on all stakeholder decisions. Field services are experiencing client dissatisfaction and it is related to cash flow issues between accounts receivable and accounts payable with a clear deficit relating to finished goods and satisfaction of product.
Roles and Involvement
The concern for this project is that a cash flow problem is affecting field performance and customer satisfaction. The customers/client in this case is a stakeholder as per Marshall, Wilson,…