Crisi Crisis Management Essay

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The company has encountered several crises such as a decrease in First Class Mail, employees being shot and killed, robberies of Letter Carriers and theft from their own employees. One of the most memorable crises is terrorism in the mail. Terrorism has become a little too familiar in the United States of America since 9/11. The United States Postal Service is no stranger to terrorism in the work place. Unfortunately, the Postal Service delivered “five letters between September 17 to 18, 2001 to ABC, NBC, CBS, the New York Post and American Median, the publisher of the National Enquirer, from a Trenton, N.J. postmark (Sinclair Broadcasting Group, July, 11, 2015).” Many people lost their lives through the delivery of five letters, which included contents of anthrax. On October 21, 2001 the Postal Service lost two of their own employees who worked at the Brentwood Post Office in Washington, D.C. The employees names were Thomas L. Morris Jr, age of 55 and Joseph P. Curseen, age 47 were exposed to the powder sustains. …show more content…
The Postal Service created new procedures and drills to implement in case of this occurs again. Safety Procedures on how to limit exposure to suspicious substance in the mail at the Postal Service is as follows:
“Step Action
1. Develop an emergency plan for steps in response to a known or a possible exposure to a suspicious substance.
2. Train workers in how to recognize and handle a suspicious piece of

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