The findings of this rating exercise indicated that the external environment of the NPA is highly complex due to various political and social influences, but relatively low dynamism levels are upheld due to the delayed service received from stakeholders in the justice value chain. Relative low predictability levels are indicated because although crime is constant, the increase in certain crime categories and in certain areas is not always predictable. Hence, certainty is also set relatively low because changes within crime trends make the environment complicated to say the least. Finally, ambiguity of the external environment is rated low due to the uncertainty of the environment. The internal environment on the other hand shows also a high
