• Personal communication from Mr. Dan Braun who is a cyclist and user of Broward County parks: “Broward County parks are a great place to cycle. Sometimes it is a challenge as joggers, runners and walkers share the same sidewalk as the cyclists. Cycling is a good exercise for me and is a way to relieve stress. One day I hope Broward County roadways will be cyclist friendly. For now, I strap my bicycle to the back of my car and then drive to the local park to ride. Most Broward County roadways are not designed for cyclist and it is more …show more content…
Marie Erban who is a Broward County employee: 1.) “I must say that until I moved, I did not use public transportation at all – ever. Now, I enjoy taking the Tri-Rail to work Monday through Friday from Delray Beach to Fort Lauderdale-Hollywood International Airport. From the Ft. Lauderdale Airport station, I take a free Tri-Rail shuttle right to the terminal. This not only saves on gas and wear and tear on my car, but relieves the stress of driving to and from work, many times in bumper-to-bumper traffic on the way home, which gets me home at the same time or longer than riding the train. The train is on time about 90% of the time. It has gotten better over time. The new shuttle buses have more room for passengers’ luggage. I like that the seats are not cloth. The old buses are in pretty rough condition. The seats are stained and smell, on some buses the windows leak when it rains, and I’ve seen roaches on some. Also, there is not enough room for the passengers’ luggage on the old buses. The shuttle buses are always on schedule.” 2.) “The two stations I use are the Delray Beach and Ft. Lauderdale Airport stations. Fort Lauderdale Airport station has a staffed ticket booth which everyone seems to appreciate. The station seems much larger than Delray Beach, but I do not see Security guards at this station, which I feel should have two. Delray Beach does have a Security guard stationed there every morning and evening. Both stations …show more content…
I very much like the new shuttles that run to the Airport and I am thankful for that improvement, however, there has been no improvement regarding drivers and their customer service approach with the passengers. The drivers are unfriendly and have an attitude that passengers are an imposition to them. The drivers do not assist with luggage and getting into the vehicles can be difficult for many. From my experience, many drivers will yell at passenger rudely to be quite if the driver has to make a verbally announcement i.e. to explain a terminal stop. 2.) The stations are okay and I would feel safer with more security guards on-site. 3.) The funny thing is, now that I am retired I am getting into the technology mode. I cannot comment on this question because I do not have enough experience in this area. 4.) I am thankful for this