Costco Management Case Study

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Dear Costco Management Staff – Matt and Noah,

On behalf of the staff, and the many victims we serve at Abuse Counseling and Treatment, Inc. (ACT), we wanted to sincerely thank you for approving and encouraging Costco’s participation with us at the Pediatric Dentistry of Fort Myers Inaugural Snow Day event on Sat., Oct. 3, 2015.

Your employees are not only outstanding at customer service within the walls of Costco, but they far exceed expectations as representatives of your organization out in the community. To back track for a brief moment, I met Jennifer Llanos at a Hispanic Chamber of Commerce meeting when I’d first started working for ACT back in May… and from the moment she heard I worked for ACT, she offered to help us with gifts in

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