Corrective Action Plan

Decent Essays
Thank you for addressing concerns regarding your appointment availability. Your Corrective Action Plan has been accepted. You have now satisfied the contractual requirement to be available within twenty-four (24) hours for an urgent appointment and within ten (10) business days (fourteen (14) calendar days) for a routine appointment. To summarize, the required appointment availability categories are as follows: emergency medical and psychiatric care: twenty-four (24) hours a day, seven (7) days a week; non-life-threatening emergencies: within six (6) hours; urgent care: within forty-eight (48) hours; and, routine appointments: within ten (10) business days.

Ambetter from New Hampshire Healthy Families will contact you again to assure your

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