Confronting Without Offending By Deborah Smith Pegues: Chapter Summary

Improved Essays
“Confronting Without Offending: Positive and Practical Steps to Resolving Conflict,”, is a book written by Deborah Smith Pegues (2009), used to describe in detail how confrontation and conflict can be dealt with through biblical principles and effective communication. The author Pegues, believes that confrontation is Godly and mandated by the Lord. Pegues breaks the book into five parts including Confrontation: The Bridge to Harmony, Biblical Confrontation and Conflict Management, Strategies for an Effective Confrontation, Confrontation and Personality Temperament and Confrontation Guidelines for Selection Situations.
Throughout the book, Pegues uses scriptures as support her opinion on personal conflict and confrontation. In the beginning, Pegues breaks down the difference between confrontation and retaliation. For retaliation is ungodly and as effective as confrontation. Throughout each section, Pegues challenges the reader to confront a conflict they are currently dealing with. To confront the challenge, Pegues suggest the reader approach with
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In the beginning, I did not know if I would enjoy the book. Confronting others is not a characteristic of someone who is as introverted as I am. If I could change one thing about the book, I would re-make a book geared towards cultural and religious sensitivity. As I read through chapter three, I noticed the author reflected on the disappointment of an accommodating supervisor.
As a manager, I feel that some situations cannot be resolved between two parties. In this case, I would not recommend employees to resolve their conflict among themselves before notifying a manager. I feel a manager should be kept into the loop always. In my opinion, a manager should be aware of all confrontation within the department, as it could possibly affect employee morale and

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