Essay on Conflict Resolution

5876 Words Oct 13th, 2005 24 Pages
Abstract

Conflict is a stubborn fact of organizational life. Regrettably, it is an inevitable when organizations incorporate individuals with such diverse scopes of life. As conflict is identified in organizational work teams, an analytical approach to conceptualizing conflict is the first step. Further development will then focus on the different sources of conflict and how it can compromise the common goal of the team if it is not handled correctly. Searching for ways in which to manage conflict and avoid conflicts in work teams will bring together the underlying focus of this paper. Conflict resolution exist in every society. Conflict more often than not occurs due to a clash in interest in the relationship between, groups,
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In order to prepare to resolve conflicts one needs to first look at a few things that may be causing the problems. One needs to think about the situation and the people involved and try to figure out what is happening between these people, what are the stressors causing the friction. Everyone comes to the group with different personalities; each has their own strength and weakness, differing values and ideas, different cultural backgrounds and ideas. Some team members may be more motivated to participate than other team members and this may cause problems among the group. Most problems arise from miscommunications between each other and not all working towards the same goal.
The best way to avoid conflict is to try to prevent it from occurring in the first place. "It is critical to address problems, not personalities and avoid the tendency to attack your opponent personally; if the other person feels threatened, he defends his self-esteem and makes attacking the real problem more difficult. Try to maintain a rational, goal oriented frame of mind: if your opponent attacks you personally, don't let him hook you into an emotional reaction; let the other blow off steam without taking it personally; try to understand the problem behind the aggression. Make sure you send signals that you know the conflict is about the issues at hand and not personal. This will help to prevent the other side from getting defensive." (Negotiations

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