Essay about Conflict Management

882 Words Jul 5th, 2012 4 Pages
Conflict Management Paper

Conflict Management What is conflict? Free Management Library (1997-2008) states, “conflict is when two or more values, perspectives and opinions are contradictory in nature and haven't been aligned or agreed about yet” (para. 1). Conflicts are inevitable because of one’s individual distinctions; such as religion, political views or even ethics. (Free Management Library, 1997-2008) also proclaims conflict to be needed because it helps to raise and address problems as well as helps people learn how to recognize and benefit from their differences” (para. 1). Consequently, conflict management techniques are needed in the workplace to combat conflicts within organizations. Conflict
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“Constructive conflicts contain an element of creative adaptation born from a realization that one must know both one's own and the other's interests and goals to be able to find a mutually acceptable outcome” (Conflict Management, n.d.). Proper training will help managers identify different conflict as well as resolve conflicts. Most leaders and managers envision developing a team that is both innovative and creative. In effort to develop each skilled team member and leader methods must be taught and attained. Through the use of goal creating, diversity awareness, training, communicating, team building and evaluating the members can quickly meld into a newly formed team. In addition, there must create a common goal to form a team. The goal must be one that the whole team is donated to. When the team is aware and committed to the mission they can plan a way to get there. The individual skills of each team member will be pieced together to make the big picture. The team is now set for success. Another important factor in developing a well functioning team is diversity education. All members of the team should be educated as well as aware of diversity. According to a study in 2007 “Students reported becoming aware of cultural difference related to gender roles, nonverbal communication, expectations for patient/client care, and informal communication patterns. In

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