Essay on Conflict Management ( Green, 2012 )

789 Words Nov 18th, 2016 4 Pages
The way people behave within conflict is a strong indicator of whether peaceful resolution is a possible outcome of conflict management ( Green, 2012). Conflict management is defined as the process which focuses on the behavior, relationships and context of conflict in order to create and maintain stable communication between those in conflict (Schei, 2010; Tezer, 1999). It is argued that peaceful resolutions are found when all parities involved in the conflict have had their individual outcomes satisfied (REF). People have the choice to position themselves with the right intention so everyone has the opportunity to achieve his or her personal outcomes (Rognes & Schei, 2010). Individuals who approach conflict with a willingness to see the situation from the other person’s perspective can effectively manage conflicts towards a resolution (Rognes & Schei, 2010; Tezer, 1999). If an individual is willing to use empathy to guide their approach to engaging with conflict they will begin the process of finding mutually beneficial outcomes (Rognes & Schei, 2010; Cornelius & Faire 2011). Firstly, in order to analyze fundamental behaviors within conflicts key approaches are identified by discussing three conflict behavior models to better understand the nature of behavior and its influences on conflict. Secondly, an integrative approach to conflict is discussed as a productive approach to conflict management. Thirdly, specific behaviors that sit within the integrative model are…

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