Matthew Lang, the author of the article “Conflict Management: A Gap in Business Education Curricula” states that the disparity between the significance of conflict skills in the workplace and the lack of conflict management education in the undergraduate business curricula should pave way for further conflict resolution education in the future. Lang came up with these conclusions through a study of University websites from U.S. based schools and non-U.S. based schools. Data was collected and it was determined that “The link between effective conflict resolution skills and the success of interpersonal relationships, task achievement, organizational teams, top management decisions, and effective organizational leadership has already been established.
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As the manager, you then emphasize to the employees the importance of understanding if it is miscommunication issue, or if the issue is severe and needs to be addressed before it gets out of hand. You need to verbally enforce the importance that workplace conflicts need to be avoided at all costs. According to the article or After reading the article, "Mine the Potential of Multicultural Teams" it is important to realize that “Communicating effectively is the biggest challenge for multicultural teams because communication styles differ across cultures. For team members to work through these differences, they first have to understand that people communicate differently” (Gupta). One of the many benefits of having a multicultural team is employees who respect cultural differences can increase productivity. It is important to encourage employees to respect each other regardless of sex, race, religion, and cultural background. Understanding cultural differences will bring the team together and they will more than likely work better together. I agree with the statement, “Negative attitudes and behaviors can be barriers to organizational diversity because they can harm working relationships and damage morale and work productivity”
As the manager, you then emphasize to the employees the importance of understanding if it is miscommunication issue, or if the issue is severe and needs to be addressed before it gets out of hand. You need to verbally enforce the importance that workplace conflicts need to be avoided at all costs. According to the article or After reading the article, "Mine the Potential of Multicultural Teams" it is important to realize that “Communicating effectively is the biggest challenge for multicultural teams because communication styles differ across cultures. For team members to work through these differences, they first have to understand that people communicate differently” (Gupta). One of the many benefits of having a multicultural team is employees who respect cultural differences can increase productivity. It is important to encourage employees to respect each other regardless of sex, race, religion, and cultural background. Understanding cultural differences will bring the team together and they will more than likely work better together. I agree with the statement, “Negative attitudes and behaviors can be barriers to organizational diversity because they can harm working relationships and damage morale and work productivity”