Essay Conflict And Conflict Management Techniques

766 Words Mar 2nd, 2016 4 Pages
Conflict Conflict is a natural part of any human interaction. In the workplace, conflict is necessary. Judge and Robbins define conflict as, “a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect something that the first party cares about” (2009). One could imply that a workplace without conflict is staffed with people who must not care about anything. Two important components of conflict are the Interactionist View of Conflict and Conflict Management Techniques.
The Interactionist View of Conflict Regardless of the type of organization, conflict between people in that organization is expected (Fischer, n.d). The Interactionist View of Conflict is the ideal type of conflict in the workplace. Robbins and Judge define the interactionist view of conflict as, “the belief that conflict is not only a positive force in a group but that it is also an absolute necessity for a group to perform effectively” (2009). Although conflict is necessary and inevitable, not all type of conflict is positive. There are two forms of conflict that fall under the interactionist view of conflict which are. The desired type of conflict however, is one that is functional rather than dysfunctional. Functional conflict is characterized by positive relationships and people disputing ideas for the betterment of the organization and each other (Fischer, n.d). Within work conflict, there are three critical types of conflict,…

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