Maintaining confidentiality in the workplace is important for building and maintaining trust, also can be defined as keeping employee, customer and client information private and protected. Employers need to know that they have a great responsibility in handling sensitive customer information that they have access to. Understand that keeping people information private and confidential is important to follow the procedure under both 1998 Act and the 2000 Act. Giving training by members of staff at every level is essential to establishing a culture where information is seen as important and something that must be protected. Confidentiality is of central importance and it is the employee's responsibility to treat all information in the workplace
