The technological dimension of the general environment is important for Conduent. Conduent’s business strategy is centered around technology and innovation. The new technology provides an opportunity to Conduent Incorporated to practice differentiated pricing strategy in the new market. It will enable the firm to maintain its loyal customers with great service and lure new customers through other value oriented propositions. Advancements in technology will allow Conduent to better serve their clients. Conduent currently has two dedicated hubs for innovation located in the U.S. and India. It is important that Conduent focuses on technology because other companies may be doing the same and if another company can provide a better service Conduent
