The book mentions three different channels of communication; written, oral or blended. The channels of communication can be highly interacted moderately interactive or minimal. In present time computers, the internet and phones have change the way we communicate both with advantages and disadvantages. The channel I would use with my employees is a blended type. I would communicate the new information in a meeting. This would allow me to see my employee’s reactions, answer questions and listen to their comments, suggestions and concerns. I would follow up by sending the same information discussed in the meeting via email where they could go back and read or refresh on ideas mentioned. There are some people that would feel more comfortable in asking questions or express themselves on the matter without having to be in front of an audience, and an email would provide this to
The book mentions three different channels of communication; written, oral or blended. The channels of communication can be highly interacted moderately interactive or minimal. In present time computers, the internet and phones have change the way we communicate both with advantages and disadvantages. The channel I would use with my employees is a blended type. I would communicate the new information in a meeting. This would allow me to see my employee’s reactions, answer questions and listen to their comments, suggestions and concerns. I would follow up by sending the same information discussed in the meeting via email where they could go back and read or refresh on ideas mentioned. There are some people that would feel more comfortable in asking questions or express themselves on the matter without having to be in front of an audience, and an email would provide this to