Krispy Kreme: Reliability And Quality Analysis

Decent Essays
Maintenance has a significant impact on reliability. The objective of maintenance and reliability is to maintain the capability of the system. Good maintenance removes variability. Systems must be designed and maintained to reach expected performance and quality standards (Heizer & Render, 2014). In most organizations, reliability affect their ability to provide a quality product or service to their customers and vendors. For example, the Krispy Kreme Donut conveyer belt produces 270 dozen donuts per hour and is considered the best donut production line in the world (Mini Donuts, n.d.). Company Stores revenues increased 5.8% to $87.4 million in the third quarter of fiscal 2016, driven by an 11.2% increase in on-premises sales (Krispy Kreme, …show more content…
Krispy Kreme has maintenance professionals that are specifically trained to maintain and repair their equipment. It is done through both scheduled and routine maintenance practices. Scheduled maintenance is the level of maintenance that requires planning, allocation of a significant amount of time, and high degree of coordination between different departments, and is typically initiated through a work order (Business Dictionary, n.d.). It is a direct contributor to a piece of equipment operating at its prime and allowing the company to properly forecast for production.

Business Dictionary. (n.d.). Retrieved from Business Dictionary Website: http://www.businessdictionary.com/definition/scheduled-maintenance.html
Heizer, J., & Render, B. (2014). Operations Management. In J. Heizer, & B. Render, Operations Management (p. 212). Upper Saddle River: Pearson.
Krispy Kreme. (2015, Dec 8). Retrieved from Krispy Kreme Website: http://investor.krispykreme.com/financial-information/default.aspx
Mini Donuts. (n.d.). Retrieved from Mini Donuts Website:
…show more content…
Organizations should strictly monitor the lifecycle of component and create a system to replace them before they reach the failure point. In our everyday lives, we depend upon our vehicle to transport us to work and extra activities. When we neglect the regularly scheduled maintenance, we run the risk of experiencing breakdown maintenance. Breakdown maintenance is remedial maintenance that occurs when equipment fails and must be repaired on an emergency or priority basis (Heizer & Render, 2014). Ultimately it leads to a disruption of our daily schedules and can cause cancelations. The same is true of organizations, but the effect is multiplied across many business and individuals. Lost time - in all its forms - represents a serious risk to a company 's financial well-being (Curran, n.d.). It leads to a reduction of quality, reliability, and eventually affect profits. Although breakdowns can’t be totally eliminated, probability of occurrences can be reduced through preventive

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