Comptech Case Study Answers

1) Currently, CompTech does not have standardized job specifications for the position of store manager. Job specifications are left to the discretion of district managers operating eight to thirteen stores in a geographical area. However, there is a pattern of hiring candidates with an MBA degree or at least three years of experience working as store managers. In order to validate both requirements, job relatedness must be explored. Past performance data from all store managers can help define whether or not having an MBA or three years of experience has a significant impact on performance. This can be determined by using statistical models to study the correlation between successful performance and the two requirements. If the average performance is similar between those with and without an MBA or experience, then the correlation is not significant enough to justify the job specifications. The requirement of job specifications that are unnecessary to satisfactory performance of the job is usually a …show more content…
This process facilitates the recommendation of job specifications and tests that measure the extent to which a job candidate possesses a particular job specification. Each recommended test comes with a score of its particular validity to determine the measurement of a particular KSAOC. PAQs are uniquely useful to prove job relatedness when a job specification results in adverse impact. There is already case law that supports the use of PAQs, such as in Daniel Taylor vs. James River Corporation and EEOC vs. Major Southwestern Utility. However, it is recommended that the PAQ is taken by a field expert trained in job analysis as the language and reading level necessaries to complete the questionnaire correctly are elevated. Once KSAOCs are identified by the PAQ, training materials exemplifying their use as applicable to the specific job’s tasks can be