Company Overview: The Case Of Wells Fargo

Improved Essays
In the case of Wells Fargo’s stated ethical values versus reality, it can only be stated that Wells Fargo was willing to “talk-the-talk;” however, it showed that the company was not ready to “walk-the-walk.” Though I am sure some very ethical employees were involved in the scandal in which Wells Fargo attempted to open over two million credit lines and bank accounts without the approval of the customers in which they fraudulently attempted to increase the value of the company, even the most ethical person can get caught up in the drive for ambition. This attempt to meet unachievable goals to earn personal bonuses, along with added peer pressure from coworkers, allowed Wells Fargo to place profits ahead of its morality. By doing so, this …show more content…
In an article from the Washington Post in October 2017, the company’s profits were reported to have fallen almost 19% which resulted in revenue falling 2% over the past year. In contrast, other banking institutions were showing a double-digit increase in profits over the same time period.
Wells Fargo chief executive Timothy Sloan said the bank is making progress in key areas, but he acknowledged its continuing struggles. "Over the past year, we have made fundamental changes to transform Wells Fargo as part of our effort to rebuild trust and build a better bank," (Merle, 2017). One can assume that it will take several years for Wells Fargo to recover from their ethical debauchery. However, they will forever be known for their failure to conduct business in an ethical and moral
…show more content…
C., Fraedrich, J., & Ferrell, L. (2013). Business ethics: Ethical decision making and cases [9th edition]. Mason, OH: Cengage Learning. Retrieved from https://www.betheluniversityonline.net/cps.

Merle, Renae. "Wells Fargo's profits tumble as mega bank struggles to rebound from sales scandal." Washington Post, 13 Oct. 2017. Opposing Viewpoints in Context, link.galegroup.com/apps/doc/A509395076/OVIC?u=tel_a_bethelc&xid=4b0253a7. Accessed 12 Nov.

Related Documents

  • Decent Essays

    Per your request, I have done a brief analysis on Mr. Dexter Ivory’s relationship with Wells Fargo. During this assessment I have found that he has been a customer for 19 years since 1997. Mr. Ivory has a few accounts with us. His account has had no overdrafts or negative balances with-in the past 12 months. Mr. Ivory conducts most of his personal finances online via online bill pay.…

    • 82 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    John Stumpf's Wells Fargo

    • 279 Words
    • 2 Pages

    The article “Wells Fargo Chairman, CEO John Stumpf Retires; Board of Directors Elects Tim Sloan CEO” by Oscar Suris, appears in the Business Wire newspaper. Wells Fargo has announced the Chief Executive Officer, John Stumpf, has informed the company’s board of directors that he is retiring. As a result, the board has elected Tim Sloan, Chief Operating Officer, to follow as the new CEO. The article continues by giving readers background information about John Stumpf’s position in the company. John Stumpf has dedicated his professional life to banking, successfully leading Wells Fargo through the financial crisis, and helping to create one of the strongest financial services companies.…

    • 279 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    September 28, 2014 Cook County, Illinois filed suit against Wells Fargo, the nation’s largest mortgage lender, claiming over $300 million in damages. The suit alleged that Wells Fargo’s unethical practices unfairly targeted low-income, minority families and contributed to the housing crisis that left the city with abandoned buildings and million of dollars lost in property taxes. The banking institution was accused of knowingly distributing home loans to black and Hispanic customers, many of whom would not have been able to qualify for traditional loans, with high interest rates and ridiculous fees in order to strip the borrowers homes of equity and eventually lead to the borrower having to foreclose on their homes and possibly other property.…

    • 836 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    In conclusion although there are multiple federal and state agencies currently investigating Wells Fargo for their acts of fraud, from Congressional hearings, to the securities and exchange commission (SEC), and the federal bureau of investigation (FBI) just to name a few, it still does not address that root cause of why these acts of large scale white-collar crime persist, much less there is no real discussion as to what measures can be employed to prevent these acts from happening in the future. Some people would say that there must be mandatory sentencing for violators of white-collar crime where plea bargaining is essentially removed as an option of getting out of prison, and truth be told there is some validity to this argument since…

    • 170 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    With new ways of business for the company they changed the way people banked. The company soon became more modern adding on amenities like doing banking over the phone and being able to drive up to bank, as well as express lines and credit cards. These add on options were what the company needed to satisfy customer’s needs, with the hopes in showing that they always strive to keep it convenient for the customer. Going from just one bank in San Francisco, by 1923 it managed to serve the entire west, jumping ahead to 1980’s, when Wells Fargo finally became within the top 10 largest banks in the nation, ranking at number 7, it shows the great accomplishments this company has been a part of. Through the 20th and 21st Centuries, Wells Fargo’s attention to customers and their business is what got them through the major events of the world and if brought them…

    • 602 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Due to its unethical actions by creating thousands of fake accounts, Wells Fargo was fined $185 million in penalties. “Federal and state investigators found that the bank boosted its sales figures by secretly opening the accounts — then funding them by transferring money from customers' authorized accounts without their knowledge or permission.” (McCoy, 2017) Moreover, an independent review of the organization was conducted in August, 2016, “which examined more than 165 million retail banking accounts opened from January 2009 through September 2016, found approximately 3.5 million potentially unauthorized accounts.” (McCoy, 2017)…

    • 345 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Pros And Cons Of The ACLU

    • 1235 Words
    • 5 Pages

    In the year, 2005 a Wells Fargo employee by the name of Julie Tishkoff came in contact with the Human Resources Department of Wells Fargo and she had claimed to see employees opening up fake accounts, illegally forging signatures and sending out “unsolicited” credit cards. As a result this woman was fired for revealing this information. On the 8th of September Wells Fargo made the promise that they would pay $185 million in fines that resulted from two million fake accounts being opened. This took place in California and the main person who assisted in this was John G Stumpf and he completely disregarded the…

    • 1235 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    White-collar crime, according to Merriam-Webster, refers to, “a crime that typically involves stealing money from a company and that is done by the people who have important positions in the company”. In modern society, white-collar crime may not be as obvious as violent crime, but its consequences leave major impacts on the world, particularly financially. Beginning in 2002, Wells Fargo began transforming into one of the largest criminal enterprises in history. Over the past 15 years, this powerful bank’s employees have been wrongfully using their customers to make personal gains. Wells Fargo, named the world’s most valuable bank until 2016, committed one of the worst and most infamous white-collar crimes in American history.…

    • 1195 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Greg Smith Case

    • 410 Words
    • 2 Pages

    There is a huge discrepancy between the Executive Summary and the culture outline by Greg Smith and the Frontline television special. After 2008 financial crises Goldman Sachs decided to take time to reflect and reform by creating a Business Standards Committee and construct a formal culture. The Committee ensured firm’s business and practices are at the highest standard and meet client’s expectation based on core values, code of ethics and company mission statement. In the early days, the firm culture was very important and it revolved around teamwork, integrity and a spirit of humility, and always doing right by its client’s interest. It wasn’t just about making money, but doing the right thing and acting ethically.…

    • 410 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    I started talking to my coworkers at work about these practices and I started bringing them together against Wells Fargo Bank. I contacted Communication for Workers of America organization and I asked them for their support to my movement. I was able to…

    • 348 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The basic idea of this culture is to operate with the mindset of delivering best experience to their customers. They want their members to imagine themselves as the customers, and treat those customers like they would want people to treat them as customers. Standing in the shoes of customer, not only did the team need to recognize the needs of the customers, but as stresses by J.Stumpf, Wells Fargo’s CEO, to maintain a long-term and mutually beneficial relationship with the customers (as cited in Wells Fargo-CEO interview,…

    • 1039 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    To recommend whether the cash rate should be decreased, increased or should remain unchanged. The main purpose of this recommendation is to satisfy the three main objectives of the Reserve Bank of Australia. We look at the some of the factors that affects the RBA cash rate such as International economic conditions, domestic conditions of Australia and the stability of financial markets in Australia. International economic conditions: One of the major issue that Reserve bank of Australia should take into account is the effect of the International economic conditions. If we focus on the United States housing market, Prices are performing well.…

    • 1318 Words
    • 6 Pages
    Improved Essays
  • Decent Essays

    Wells Fargo can have one of the top security system in place, but if an employee is not correctly trained on the correct processes and procedures. It leaves the system wide open for any threat, vulnerability, and or risk to cause severe…

    • 720 Words
    • 3 Pages
    Decent Essays
  • Great Essays

    Jpmorgan Chase Case Study

    • 1518 Words
    • 7 Pages

    JPMorgan Chase is an American multinational bank and holding company. That provide the financial services to different sectors of the country. Headquarter of the bank in in New York City. This bank is the largest bank of United States that extends its operations in different cities of the state. By comparing its assets with the all the banks of the world, this ban ranks in 16th position.…

    • 1518 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Wells Fargo created a culture that may have been a good fit for those who value Power, however, I do not value Power. Through the media, Wells Fargo has been exposed for creating a system that was truly scandals, I was a part of it for about six months. This was a conflict of Individual-Organization Value Conflict, which impacted me negatively at work. I never went to work feeling excited and a couple of guys I worked with I did not relate to. A couple of the guys were ruthless when it came to selling consumers products that they did not need and it made me feel helpless.…

    • 716 Words
    • 3 Pages
    Improved Essays