Communication Theory Paper

976 Words Jul 4th, 2010 4 Pages

Communication Theory Paper
University of Phoenix

Communication Theory Paper 2 Communication is an important part and concern in many organizations. With many organizations having such a diverse workforce communicating has an impact on how well employees, patient and family members interact together. Many communication issues arise due to the fact that there are many employees from different cultures and different genders. These issues have an impact on how effectively tasks are done within the organization causing concerns with family members, patients and even coworkers. The different individuals that are from different cultures and genders have different ways on which
…show more content…
With the patients their hearing may not be that good which causes more of a problem with them understanding broken English. Family members have reported many times to the supervisor or administrator that “nursing assistants are speaking a different language when it is their accent that is so thick it seems they are speaking a different language (Parker. 2007). With such a communication difference with the employees from different cultures and gender action needs to be taken so family members, patients, coworkers and managers do not lose confidence in these employees. With communication being an ongoing problem in the organization there is always improvements that can be made to help eliminate the problems. The first thing that needs done is to identify and have an understanding of which communication issues are causing the most problems. Managers and supervisors need to understand the skills and competencies of all the employees while respecting their differences and help each employee grow within the organization (). Once they have an understanding they can work together to help the employees having a difficult time effectively communicating with the coworkers, family and patients. By offering a variety of training sessions on appropriate language, listening tools and body language the employees can become involved to improve these skills. These training sessions will not only

Related Documents