Communication: The Role Of Communication In Criminal Justice Organizations

1090 Words 5 Pages
In criminal justice organizations, communication is crucial, whether it be verbal or nonverbal. This can mean the difference between life and death. Within these organizations communication needs to be extremely effective; not only is it important when communicating amongst each other, but also when communicating with criminals, witnesses, suspects, victims, attorneys, and the public. A lot of law enforcement officers communication skills has to do with reporting, It is important that law enforcement officers have the ability to read, write, and understand what is written, as well as orally convey and collect information. An example of informal channels of communication is when a police department has a morning roll call and
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Now when it comes to listening it’s a little more complicated, this is when the sound actually arrives to its final destination which is the brain. The brain is where listening occurs. The act of listening is a deliberate, this is when we try to figure out and make sense of the sound we are hearing. People often make the mistake of thinking that other people even themselves are hard of hearing when in all actuality they are hard of listening. Then there are a large group of people who are able block out sounds and noises sometimes on purpose and sometimes not on purpose, I refer to this as selective hearing.
The formal and informal channels of communication in criminal justice organizations
In criminal justice organizations there are formal and informal channels of communication, each one come with certain benefits and drawbacks. When it comes to the formal channels, this allows consistency, but has a tendency to limit the free flow of information that helps organizations keep unity. On the other hand, informal channels allow this free flow of information but have a tendency to limit uniformity.
Different barriers to effective communication in criminal justice
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When there are physical barriers, they impede the flow of information. Things such as distance, equipment mal-functions, and language are all specific types of physical barriers. For example, a person speaking Mandarin with very little knowledge of the English language may ask directions and misinterpret the Mandarin directions. Another type of barrier is Emotional, now this can deter the sender or receiver because most people often use their individual experiences when they are communicating with other people. Things such as psychological problems, depression, and low self-esteem are all different types of emotional barriers. Now I will get into semantics barriers which are a whole other type of barrier. This is when two or more people cannot agree on the meaning of certain terms. However, if the receiver doesn’t offer any sort of feedback, the terms can be interpreted differently than the sender planned. One other barrier is when someone isn’t a productive listener. When one is said to be an unproductive listener it means that the receiver fails to comprehend what the sender is communicating. Most people do not realize they are poor listeners, and this goes back to people being hard of listening as opposed to hard of hearing. This

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