Soloman Jones
What is the challenge of the reading discussed? The reading presents challenges related to how work communication differs from other communication, ensuring communication is written for the correct audience and watching how you format communication for text, email, and other digital mediums.
What is the opportunity of the reading discussed? I found that the reading framed up how technical communication can be done efficiently and effectively highlighting how tone in writings and the layout/format really impact how the readers consume the material.
What did I learn?
• Planning – Prior to the reading I thought I did a good job of planning and striving to convey a concise message in my workplace communications. One aspect of planning that stood out in the reading was the process of doing a dump of the message that you need to convey then revise and editing it to tailor it based on audience and meaning.
• Quality versus quantity – I confess that some of my emails tend to be longer than needed. I learned in the text that people really don’t want to read what I write just as much as I look at an inbox and don’t want to comb through emails. This is an immediate change I will make in my communications. I will …show more content…
As an example, the format of emails for corporate communications which at times try to convey important messages don’t give users the ability to skim the message to get key details. They are often written in the form of three to four paragraphs sharing the data. One area of improvement would be to use bolded titles and at times bulleted lists to communicate information. In my workplace we have a corporate communications team and I plan to make a suggestion based on the examples I have seen in the text. I plan to use templates in the text to enhance my communication with the team I