Communication Failure Essay
The communication occurring between two people as discussed in the statement above is known by academics as ‘interpersonal communication’. Interpersonal communication can be defined as a two-way, transactional process in which two people, occupying a shared space, continue to send information to each other and receive information from each simultaneously. (DeVito, 2008; Firth, Berry & Irvine, 2010; Hartley, 1999). The above statement refers to the process of interpersonal communication.
Three clear assertions regarding the process of interpersonal …show more content…
Most intentional information sent to a receiver is sent verbally and most unintentional information broadcast by a sender is unwittingly sent through non-verbal means (Firth et al., 2010). Information that is unintentionally expressed by the sender impacts the message decoded and comprehended by the receiver, often leading to ineffective, unwanted or failed communication (DeVito, 2008; Firth et al., 2010; Hartley, 1999). Therefore, if the amount of unintentional information sent during the process of communication is reduced, the high chance of communication failure, suggested in the statement above, will be lessened to a degree.
While encoding and conveying information in the interpersonal communication process, the sender employs a language they deem to be recognisable easily decoded by the