The Importance Of Communication Apprehension

Improved Essays
Some of us might ever feel stage fright when we have to give a presentation. We might feel nervous, our heart pounding so fast, our palms become sweaty, and our voice sound unsteady. In our mind, we have thought that that we are worry about the presentation, whether the content is good or not. We also worry about the audience opinion, what kind of their perception about our presentation, negatively or positively. Somehow we afraid when people staring at us as the center of attention. This situation is called communication apprehension. The fear or anxiety associated with either real or anticipated communication with others has been defined as communication apprehension (McCroskey, 1977).
If we want overcome the fear, we will move on to the
…show more content…
He also mentioned that it is not the actual consequences of the acts performed within a job itself. In the job performance criteria, Capko (2003) suggested job knowledge and skills, quality of work, quantity of work, work habits, and attitude should be included on a performance evaluation of staffs. On the other hand, evaluation in management positions Capko (2003) suggested that it should assess more than just the essential job performance areas mentioned above. They should also assess the employee’s people skills, ability to motivate and provide direction, overall communication skills and ability to build teams and solve problems. From the explanation, we could see that communication hold an important role in performance appraisal. Moreover, workers have to engage in communicative behavior in the workplace approximately more than 50% of their time (Giri and Pavan Kumar, 2010). It also shows that how important than being able to communicate in the workplace for employees. Based on these views, the performance of our job in the workplace would highly involve with communication behavior. This conditions might be put the high CA employees in a difficult position since they have less interactions and rarely engage in a communication …show more content…
Ideally, the appraisal should occur once per quarter, but it happens annually in most companies and it never happens in some cases (Javitch, 2016). The methods also diverse and depend on the organization’s need. However, the high CA members might have more anxiety while this evaluation is being conduct. They nervousness also contribute to the evaluation, for instance, they might not have confidence in a self-reflect appraisal that tend to give themselves a lower score than they should be. Since people with high CA have tendency to avoid communication, in this evaluation moment, they might not give any comment, discuss about the appraisal materials, sharing their difficulties at work, or even ask for help in order to improve their performance. Therefore, the high CA would bring negative impact on their career advancement, responsibility and/or salary. The organizations also have potential impact that resulting from their high CA members such as low efficiency and effectiveness on their productivity and the time and financial inefficiency for recruiting new members caused by the low retention of

Related Documents

  • Improved Essays

    Effective leaders come from all sizes, colors and religions. There are countless qualities that build an impressive leader. The two that are crucial, in my opnion, are effective communication and respect. Displaying these and other qualities is important and doing so has impacted my life as well as the lives of the people around me. Effective communication is a key component of leadership because many problems arise from substandard communication skills and when appropriate commendation is handed out it is more likely that the entire group will thrive.…

    • 352 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    1. Why do you suppose public speaking is considered the number one fear most of us possess? How: When we give a public talk we are trying to achieve several goals; (1) influence others, and (2) maintain our sense of self. We concluded through personal experience, most of us fear public speaking because of fear of rejection.…

    • 1712 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    The article “Communication: It’s Blocking and Its Facilitation by Carl R. Rogers discusses his two ideologies on communication. Rogers first starts the article by describing a person who needs psychotherapy, which is someone who has a failure in communication. A person who has communication issues has the issue with himself and with social relationships. Rogers then gives his two claims about communications. His first claim on communication is he knows what is hindering people from communicating with each other.…

    • 1226 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    When it comes to speaking in front of people, I get nervous. Whether there are a few people in the room or a huge auditorium full of people. It has been an obstacle for me throughout my life. From show and tell in 3rd grade to big projects in high school, I always became flustered. I’ve always been scared of not being good enough, until one day I decided to make some changes.…

    • 535 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    E: Dan Summers and his best friend and co-worker Joann visited several places in Xel-Há. Listen to four conversations they had and check if they think the place is safe or dangerous. 1. Joann thinks the path is … 2. Dan believes the manatees might be… 3.…

    • 806 Words
    • 4 Pages
    Decent Essays
  • Superior Essays

    Labour Unionized Workplace

    • 1208 Words
    • 5 Pages

    LABOUR RELATIONS Labour union represents the collective interests of the employers over wages, working hours, benefits, and working conditions. It is an organization formed to protect the rights and interests of its members (Investopedia, 2015). Labour union is an organization formed by the workers for the common interest of its members from their related fields of work. These organizations helped their workers on the issues of wages, working conditions, working hours, and other benefits (The economic times, n.d.).…

    • 1208 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    According to (Obisi. Chris , 2011) “Organizational performance and its resultant efficiency and effectiveness can only be achieved when individuals are continuously appraised and evaluated. Appraisal outcomes are analyzed to explain strengths and weaknesses and set agenda for better future performance. Organizations should stop giving less attention to the evaluation of their employees and recognize that organizational training needs can only be identified from performance appraisal outcomes”. On the other hand employee evaluations should show employees where improvement is needed.…

    • 1153 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    “The study of communication is a crucial piece of human behavior,” reported by Susan Grover from the university of East Tennessee. Not talking with other coworkers tends to lead to more mistakes in the workplace causing more problems for everyone. When employers and employees do not communicate with each other it is hard to complete tasks without knowing what needs to be done, or who is supposed to be completing the task. According to statistics, “Participants in the study estimated they wasted about 40 minutes of productivity each day trying to interpret unclear or confusing directions” (Lohrey). Communication failure also creates more complaints, and conflict in both the work environment and at home.…

    • 1328 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Communication apprehension is basically anxiety that affects our ability to communicate. The PRCA-24 measures communication apprehension (McCroskey, 1982). I scored a 34 on the Personal Report of Communication Apprehension or PRCA-24. My score falls below 51, which means I have very low communication apprehension. I am not surprised that I fall in the low apprehensive category because I am not a very anxious person.…

    • 732 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Communication is an imperative component of the society and any organization. The success of any entity is dependent on effective communication and thus its importance is demonstrated by the efficiency of daily operations. Therefore, the importance of effective communication cannot be underestimated and lack of poses an adverse impact on the professional and personal life of an individual as well as an organization. People in an organizational entity spend almost three-quarter of their time in interpersonal scenarios where they interact with subordinates and staff as well as receive instructions from the administration; thus, it is apparent that at the foundation of the problems characterizing organizations is poor communications. Hence, effective…

    • 1725 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    It’s the way that the word gets out; billions upon billions of ideas for business, classroom activities, etc. are spread through presentations. With presentations come some jitters, but Andrew Bradbury states a plan in his book “Successful Presentation Skills (2010)” that winds up to be the first key element to a successful presentation. Having a game plan before stepping on stage in front of an audience sounds like common knowledge, but it’s more than just a game plan. Bradbury (2010) lists a Seven Basic Step to take on any idea. First, the presenter must think about what they want to achieve by presenting, then reflect on if a formal presentation is the best way to get the word out, leading to what form the presentation will take, then the…

    • 973 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    For last three years, they have continuously made efforts to understand its employee’s aspirations and problems. By the help of that, it had come up with some changes in the HR practices and modified its performance ratings scale. The previous rating scale was not good enough for the employees as it was a four-grade scale. Excellent at top, very good, good and fair. Employees did not perceive ‘good’ as good, thus they revised to a five-grade scale: exceptional, star performer, high performer, performer and…

    • 1515 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Nervous in doing a presentation is very common to happen and it is one of the biggest problem in a presentation. Nervous can make the audience with the presentation, even if the material for the presentation is magnificent. Presentation is not all about the material, but it’s also about the presenter. If a presenter is nervous, it can ruin the whole presentation. consternation in presentation can always happen.…

    • 808 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In my first semester here at High Point University I have learned a few lessons in The President’s Seminar that will help me throughout the rest of my life. In all of those lessons that were given the two that stuck with me; how to create an effective presentation and how to manage my time. While attending these lessons I have learned ways to make my life more successful. I believe that these lessons will stick with me and help me in my future jobs. When you are giving a presentation you must have confidence and you shouldn’t be scared or be embarrassed to be in front of people.…

    • 918 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Macalatte Deli Case Study

    • 1208 Words
    • 5 Pages

    MacaLatte Deli & Specialist Grocery ¬¬¬¬¬¬¬ Position Available: Barista (Part/Full-Time) Job Description: Duties and Responsibilities MacaLatte are hiring competent baristas for their six new stores. Successful candidates will be required to carry out a range of duties and responsibilities, including:  Serving customers in a friendly and welcoming manner, maintaining MacaLatte’s culture of high customer service. This includes using the cash register, hot and cold deli counters, drink dispensers, coffee machines and various food trays.  Proficiently preparing all food and drink items available in MacaLatte stores.…

    • 1208 Words
    • 5 Pages
    Improved Essays