Theme 3. Communication and teamwork. Since the purpose of the qualitative observation sessions was to investigate the impact of visibility on teamwork, communication, and security, the notes regarding this theme were huge. Most ideas about teamwork and communication was repetitive, and only the most observed ones were reported.
Subtheme 1. Communication patterns. When ED was busy, the nurses could not frequently sit, chart, and communicate in public areas and they became busy in patient rooms or by the alcoves next to patient rooms. Nurses were communicating when walking and standing more often in busy hours. The nurses and physicians could not communicate for a long time and had to leave the conversations.
Subtheme 2. Communication duration.
Subtheme 1. Communication patterns. When ED was busy, the nurses could not frequently sit, chart, and communicate in public areas and they became busy in patient rooms or by the alcoves next to patient rooms. Nurses were communicating when walking and standing more often in busy hours. The nurses and physicians could not communicate for a long time and had to leave the conversations.
Subtheme 2. Communication duration.