Communication: Analysing and Presenting Complex Communication
This report is for the second exam of the Communications unit of producing complex written business documents. The aim of this report is to know the customer services in the Renmin University and know whether it could meet the need of the students. The objectives of the report are to introduce different kinds of customer services in the Renmin University and how to offer these services for the students. It includes the facilities of teaching, condition of the education, facilities of living and organization and activities of students. And each of them has its own different parts to define the services.
To source this report:
a) Information on the customer services was taken from internet websites.
b) A …show more content…
4.2 Quality Education
The endeavor of quality education is to improve students’ understanding and awareness of culture and their ability to think by themselves through different kinds of courses. Some of the courses are very popular among students, such as the History of Western Civilization, Selected Readings in Literature and the History of Chinese Civilization. Some science courses are available as well in order to supplement students of humanities with more comprehensive abilities such as biology, physics and chemistry. The lectures on dance, music and art could help to better students' aesthetic taste and ability to appreciate the accomplishments of those fields. The quality education and campus culture supplement each other at the Renmin University of China. It meets the needs of the students about developing their artistic ability and aesthetic taste.
4.3 Schools & Departments
The Renmin University has put the undergraduate education on the base and the graduate education on the important place. And it also uses the continuing education to assist the daily