1. Benefits in solid form (cash coupon/ gift vouchers) were not factored in the standard APR, Accounts department had referred the APR did not change on the course of providing gift for business incentives. Under section 11.2 of CoBP, AI is required to display the benefits with conditions clearly on the promotional materials.
We did not find any materials involved with conditions that are not mentioned on the promotion materials. Conditional gifts are clearly and explicitly stated on the leaflet for example supermarket voucher for Civil Servant Loan and electronic devices for Overseas Contract Workers Loan.
2. Benefits in liquid form (interest rate reduction) were not factored in APR and statement within the promotional materials. Under section
We did not find any materials involved with conditions that are not mentioned on the promotion materials. Conditional gifts are clearly and explicitly stated on the leaflet for example supermarket voucher for Civil Servant Loan and electronic devices for Overseas Contract Workers Loan.
2. Benefits in liquid form (interest rate reduction) were not factored in APR and statement within the promotional materials. Under section