Coastline Systems Consulting Essay
Scene: The meeting room at Coastline Systems Consulting. Anna Kelly scheduled the interview to obtain instructions and sample forms for designing the data structure for the customer response system.
Jeff: Good morning, Anna!
Anna: Good morning, Jeff. Good morning, Kathy. Thanks for taking the meeting.
Jeff: You requested some samples of the forms we use now out on site. Here are copies of the main forms I think …show more content…
Anna: Well, I think this new system could eliminate those searches. We would tie every installed component to a specific purchase date with the barcode.
Kathy: Then that would be well work the extra second. But I heard Jeff say that "often" the identifier is a unique serial number. What about cases where it's just a model number? That wouldn't be unique and so we couldn't tie the installed component to a specific purchase date.
Anna: I'll put that on my open issues list to check out. Worst-case scenario is that we put our own barcode on those items. We could generate a whole list of unique numbers and print barcode labels for them. It would be an extra step to apply those labels...
Kathy: But still worth it in the long run.
Anna: I'm glad you agree. What else do we have to talk about with the component end of the system?
Jeff: Well, let’s say I replace the video card. I know what the PC now has. But I don’t know what it had before, how long that component was in service.
Anna: So you want a history of each PC.
Jeff: From a component standpoint, I just need to see a list of all components that have ever been in the PC, when those components were added, and when they were removed.
Anna: It’s not that I’m questioning your processes, but why do you need to know about components that are no longer in a PC?
Jeff: For one thing, clients