Coastal Surgical Institute is an organization built upon the symbolic frame, as indicated in the “About CSI” section on the website:
“Coastal Surgical Institute was created by local physicians who desired surgery center where their patients would receive the type of care they would want for their own families. They hand selected staff, designed a beautiful, comfortable atmosphere and launched what is now regarded as a premier ambulatory surgery center on the Central Coast.”
The vision that prompted the creation of CSI continues to play a vital role in the symbolism that guides the organization. The doctors who began CSI sought to fashion a surgery center in which patients would not merely receive medical treatment, but be treated like …show more content…
As noted by Dr. Smith in an interview, “people feel valued and respected” at CSI because they are given a voice with leadership and changes are made that are suggested by a wide variety of employees. A nurse shared multiple contributing factors to the culture at CSI: everyone does his or her best for patients, only hire people who like each other, people work hard and have fun together, staff meetings always include breakfast burritos, and employees have a lot of pride in CSI so people work to continue the …show more content…
While CSI does operate at a high level, it is obvious this is dependent on the employment of Administrator, Director of Operations, and Director of Nursing, Nancy Steffora. Her numerous titles and roles require her to work on-call every day of the year. Nancy is the intermediary between the board and the operating core within CSI. Her diligence to daily tasks and her knowledge base help to facilitate all operations withing the surgery center. Without Nancy, the structure itself would suffer immensely, and as a result, every aspect of the business be at a stand-still. Along with Nancy 's expertise, what allows CSI to be successful and sets them apart from others surgical institutes is the dedication to the four themes: a focus on patient care, job satisfaction stemming from a strict adherence to established regulations, pride in employment, and clear and consistent communication. The Structural and Human Resource Frames work together seamlessly to guide systems and practices that serve the patient; in turn, doctors and employees are fulfilled and empowered. Politically, CSI is a political agent in its field to promote patient safety and care. Through the Symbolic lens, the culture of care is evident in CSI as both patients and employees enjoy familial relationships. Attention to these aspects of the organization have allowed
“Coastal Surgical Institute was created by local physicians who desired surgery center where their patients would receive the type of care they would want for their own families. They hand selected staff, designed a beautiful, comfortable atmosphere and launched what is now regarded as a premier ambulatory surgery center on the Central Coast.”
The vision that prompted the creation of CSI continues to play a vital role in the symbolism that guides the organization. The doctors who began CSI sought to fashion a surgery center in which patients would not merely receive medical treatment, but be treated like …show more content…
As noted by Dr. Smith in an interview, “people feel valued and respected” at CSI because they are given a voice with leadership and changes are made that are suggested by a wide variety of employees. A nurse shared multiple contributing factors to the culture at CSI: everyone does his or her best for patients, only hire people who like each other, people work hard and have fun together, staff meetings always include breakfast burritos, and employees have a lot of pride in CSI so people work to continue the …show more content…
While CSI does operate at a high level, it is obvious this is dependent on the employment of Administrator, Director of Operations, and Director of Nursing, Nancy Steffora. Her numerous titles and roles require her to work on-call every day of the year. Nancy is the intermediary between the board and the operating core within CSI. Her diligence to daily tasks and her knowledge base help to facilitate all operations withing the surgery center. Without Nancy, the structure itself would suffer immensely, and as a result, every aspect of the business be at a stand-still. Along with Nancy 's expertise, what allows CSI to be successful and sets them apart from others surgical institutes is the dedication to the four themes: a focus on patient care, job satisfaction stemming from a strict adherence to established regulations, pride in employment, and clear and consistent communication. The Structural and Human Resource Frames work together seamlessly to guide systems and practices that serve the patient; in turn, doctors and employees are fulfilled and empowered. Politically, CSI is a political agent in its field to promote patient safety and care. Through the Symbolic lens, the culture of care is evident in CSI as both patients and employees enjoy familial relationships. Attention to these aspects of the organization have allowed