Worker: So first, tell me what’s going well at school right now?
Gathering information from client, Allow client to use own words to describe
Open-Ended Question
Effective, because she was able to share that she changed classes, which I would have not know to ask.
Client: Nothing, but I just changed my classes, so I think things will be better.
Did someone suggest she do that?
Worker: Did someone tell you to talk with your counselors about your classes or did you just do that by yourself?
Possible she took initiative. Show her I believe she could have done that without help.
Close-Ended Question, Analyzing
Effective, because she answered the question. Ineffective, because I only offered 2 options for her to agree with. Not sure she …show more content…
You are passing (2 specific classes)...
Presenting information to client to begin the topic
Maintaining Focus, Close-Ended Question
Effective by focusing the topic and keeping the conversation on track. I could have offered an open-ended question to invite more conversation, but instead, left it open for her to elaborate.
Client: Yeah, so in math and english, I have tests I need to redo and I’m trying to make that grade …show more content…
So you already know what you can do in those classes to bring your grade up.
Confirming my impression of what she said
Seeking Concreteness
Effective, because I confirmed she know what tasks she needed to complete and allowed her to add more on the topic.
Client: Yeah, so I can go after school to do that. I’ve already talked with them and I’m going in on Wednesday after school for math and probably Monday next week for english.
I am so impressed! She has already talked with her teachers and made a plan!
Worker: (Smile) I am so impressed! Not only are you aware of what you need to do, you have already talked with your teachers and made a plan to complete work. If I were you, I might feel a little proud of my hard work.
Praising client for self-initiative. Building self-esteem.
Furthering Response, Reflection, Judging
Effective, because she was looking for praise. I was trying to find a way to help her see pride in herself, but the way I said it was ineffective. I need to learn how to help people find pride in themselves without saying so directly.
Client: (Smile).
She struggles to hear positives about
Gathering information from client, Allow client to use own words to describe
Open-Ended Question
Effective, because she was able to share that she changed classes, which I would have not know to ask.
Client: Nothing, but I just changed my classes, so I think things will be better.
Did someone suggest she do that?
Worker: Did someone tell you to talk with your counselors about your classes or did you just do that by yourself?
Possible she took initiative. Show her I believe she could have done that without help.
Close-Ended Question, Analyzing
Effective, because she answered the question. Ineffective, because I only offered 2 options for her to agree with. Not sure she …show more content…
You are passing (2 specific classes)...
Presenting information to client to begin the topic
Maintaining Focus, Close-Ended Question
Effective by focusing the topic and keeping the conversation on track. I could have offered an open-ended question to invite more conversation, but instead, left it open for her to elaborate.
Client: Yeah, so in math and english, I have tests I need to redo and I’m trying to make that grade …show more content…
So you already know what you can do in those classes to bring your grade up.
Confirming my impression of what she said
Seeking Concreteness
Effective, because I confirmed she know what tasks she needed to complete and allowed her to add more on the topic.
Client: Yeah, so I can go after school to do that. I’ve already talked with them and I’m going in on Wednesday after school for math and probably Monday next week for english.
I am so impressed! She has already talked with her teachers and made a plan!
Worker: (Smile) I am so impressed! Not only are you aware of what you need to do, you have already talked with your teachers and made a plan to complete work. If I were you, I might feel a little proud of my hard work.
Praising client for self-initiative. Building self-esteem.
Furthering Response, Reflection, Judging
Effective, because she was looking for praise. I was trying to find a way to help her see pride in herself, but the way I said it was ineffective. I need to learn how to help people find pride in themselves without saying so directly.
Client: (Smile).
She struggles to hear positives about