This article is from September 1997. It focuses on how a 3-year old-girl drank some of Clorox’s Armor All QuickSilver. They immediately announced a voluntary recall of the product. The Clorox Company was not forced to recall but did it anyways. This shows a fast and well-thought out reaction to this crisis. They handled it quickly and without making the problem worse.
This article is from January 2001. It focuses on