Class on Culture Essay
Class 1 of 2
February 17, 2016
• The set of values, attitudes, beliefs, and expected behavior shared by members of an organization – The ‘internal personality’ of an organization
– Similar to national culture: common values, shared understandings
– What is really important or accepted (can differ from what management says)
Levels of Culture
• Assumptions (Lowest Level i.e., what is “under water”)
– Taken for granted beliefs about human nature, “reality”
– Often unspoken and typically reside out of immediate awareness – Discerned from how people explain and justify what they do
• Espoused Values
– Shared principals, standards, and goals
• Artifacts (Highest …show more content…
─ phrase or sentence that succinctly expresses a key organizational value.
─ planned affair that makes up a special event and is conducted for the benefit of an audience.
Importance of Organizational Culture
• Guides/controls behavior
– Provides cues as to what is expected, accepted, encouraged and valued
– Exerts conformity pressures through desire for acceptance • Provides sense of identity to members
• Generates commitment to the organization’s goals, motivates employees
• Overall, (a strong) culture can create a level of dedication and motivation among employees that is often not possible through formal means
– Characteristic of many high‐performing organizations
• Fit between culture and strategy is critical!
Generalized (but important) Difference
To what extent is the culture…
• Prize risk‐taking; open to change and innovation; values entrepreneurship; managers continuously align practices to keep firms and cultures in line with environmental realities.
• Bureaucratic; reactive and risk averse; information does not flow quickly and easily; emphasis on maintaining and improving current processes/practices; managers less aware of environmental change.
Adaptive Cultures & Performance
Culture not focused on