Cisco Systems,Inc: Implementing ERP : Case Analysis Essay

2330 Words Sep 15th, 2014 10 Pages
Harvard Business Case Analysis
Cisco Systems, Inc.: Implementing ERP
Management Information Systems
2014 SU – 18531 - MGMT 6352

Christine Nada
July 30, 2014

Table of Contents

Executive Summary………………………………………………………………….. 3
Case Synopsis………………………………………………………………………... 4
Strategy Analysis…………………………………………………………………….. 5
Problems in Business Processes and Operations…………………………………….. 6
Firm Based Value Chain Model……………………………………………………... 7
Model Application…………………………………………………………………… 7
Implementation Opportunity Analysis………………………………………………. 9
Implementation Effectiveness……………………………………………………….. 11
Conclusion………………………………………………………………………….... 11
References…………………………………………………………………………… 13
…show more content…
They also chose KPMG, a global auditing, tax, and advisory firm, to participate in both the product selection and implementation processes. This original team was created to carefully and strategically choose the vendor whose product would best meet the needs of Cisco’s rapidly growing business.
The next thing that the management did was outline clearly defined goals by setting a timeline and cost for the completion of the project. It was determined in the early stages of the project that the entire system should be switched over in 9 months with a cost at roughly $15 million. The planning of Milestone Implementation Dates (See Appendix) served as a benchmark to ensure that substantial progress was being made (Austin). After selecting the right vendor and setting a deadline for the “big switch”, the management at Cisco was ready to tackle the most difficult part of the project. The implementation phase would prove to be unapologetically challenging. In order for the switch to go smoothly, this piece of the project would have to be well planned and executed by a team of experts (See Appendix). The implementation team consisted of 100 members split into 5 different tracks. Each track consisted of a business lead, an IT lead, a business consultant, and an IT consultant. Representatives from Cisco,

Related Documents