Chronemics In Instructor-Student E-Mail Communication Analysis

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In today's society, social media and online correspondence is an important factor in day-to-day communication. Whether it is sending a quick text message to a friend, or an email to a professor, response speed tends to influence personal opinion from sender to receiver. In the journal article "Chronemics in Instructor-Student E-Mail Communication: An
Experimental Examination of Student Evaluations of Instructor Response Speeds" by Nicholas T. Tatum et al, it explains their experiment of "how instructor e-mail response speed and message content interact to influence student perceptions of instructor interpersonal attraction and credibility" (Tatum et al 33). The researchers conducted the experiment with undergraduate students through "e-mail exchanges [that] were manipulated in a cross-sectional experimental design" (Tatum et al 38). From the data they gathered, thus proved that "quick response speeds to student e-mails elicited more positive perceptions of instructor social attraction, task attraction, competence, character, and caring than average and slow response speeds" (Tatum et al 40).
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This position is called chronemics: the study of how one uses and perceives time in communication. "Researchers have discovered that the longer it takes an individual to respond to [computer-mediated communication], the more negatively the response" (Tatum et al 36), because of the lack of nonverbal cues. In this research paper, the authors provided an example of an experiment done by Kalman and Rafaeli in 2011, which they were able to connect back to their experiment of student's perceptions of their instructors per response speeds to an

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