Chern's Case Summary

In reviewing the position of full time sales associates, it is common to have some employees leave the company or get promoted to a higher level of leadership or management. Therefore, a transition analysis should be conducted for the position at your flagship store. The probability matrix Chern’s provided illustrates that 70 of the current full time sales associates will stay at their current position, 42 will transition to higher level positions, and 28 will exit. Transitional movement into the position of full times sales associate needs to be considered before any predictions can be made on your company’s average hiring needs. It seems that 1 merchandising manager, 1 department manager, and 9 part time sales associates will transition into the position of full time sales associate. By doing simple arithmetic, (140-42- 28+1+1+9=90) it can be determined that there will be 90 full time sales associates. This forecast would put Chern’s full time sales …show more content…
Therefore, Chern’s must use external sources for staffing needs. As a result of this, Chern’s must turn to external sources for its staffing needs. In order to focus on this, it must first be determine whether this is a temporary or persistent talent shortage. The current job outlook for sales associates in America has an average growth rate of 5% to 8% for the next ten years based on information from the Bureau of Labor Statistics and O*Net. The amount of skill and education needed to become an employee in this position is low compared to other positions, the average sales associate is only required to have a high school diploma or equivalent. The lack of specialized education needed, and the market outlook having an average growth rate, leads to the conclusion that the shortage is temporary in nature. Now we must address how Chern’s will react to and remedy a temporary talent