[the-bad]
We always strive to give you as much information as possible, the good and the bad, about any given company in hopes that it will help you make an educated decision about whether or not they are the right fit for you. So now that we've reviewed the good features Charles Schwab has to offer, let's take a minute to go over a few of the areas we feel they could use some improvement.
• Not an accredited business with the Better Business Bureau
• Mixed online feedback
• Website could be streamlined a little better
Charles Schwab is not an accredited business with the better business bureau; however, they currently have an A+ rating. They also have 36 complaints within the last three years and 17 complaints within the last twelve months that consist mainly of problems with their products and services and a handful of complaints regarding their advertising, sales, billing, collection and delivery issues. However, there are no government actions involving their marketplace conduct and no reports of them using any type of deceptive marketing practices. This number of complaints is relatively small considering the number of branches they have and the amount of time they have been in business. Therefore, they must be performing as expected. …show more content…
The only small trend we could find was that in several instances, Charles Schwab closed investors accounts and it's their policy not to release the reason, and a couple of instances of frozen accounts. There is one thing to note, however, and that's the fact that Charles Schwab is a very large investment company and the number of negative complaints we saw were relatively insignificant compared to their size. But that doesn't mean you should dismiss them. We recommend you weigh all the facts before making any final
We always strive to give you as much information as possible, the good and the bad, about any given company in hopes that it will help you make an educated decision about whether or not they are the right fit for you. So now that we've reviewed the good features Charles Schwab has to offer, let's take a minute to go over a few of the areas we feel they could use some improvement.
• Not an accredited business with the Better Business Bureau
• Mixed online feedback
• Website could be streamlined a little better
Charles Schwab is not an accredited business with the better business bureau; however, they currently have an A+ rating. They also have 36 complaints within the last three years and 17 complaints within the last twelve months that consist mainly of problems with their products and services and a handful of complaints regarding their advertising, sales, billing, collection and delivery issues. However, there are no government actions involving their marketplace conduct and no reports of them using any type of deceptive marketing practices. This number of complaints is relatively small considering the number of branches they have and the amount of time they have been in business. Therefore, they must be performing as expected. …show more content…
The only small trend we could find was that in several instances, Charles Schwab closed investors accounts and it's their policy not to release the reason, and a couple of instances of frozen accounts. There is one thing to note, however, and that's the fact that Charles Schwab is a very large investment company and the number of negative complaints we saw were relatively insignificant compared to their size. But that doesn't mean you should dismiss them. We recommend you weigh all the facts before making any final