Chapter Two the Organizational Environment Essay

9129 Words Oct 7th, 2015 37 Pages
Chapter TWO


Overview of the Chapter 2
Learning Objectives 2
Key Terms 2
Lecture Outline 3
Learning Objectives Revisited 9
Lecture Enhancers 10
Notes for Topics for Discussion and Action 12
Notes for Building Management Skills 16
Notes for Management For You 17
Notes for Small Group Breakout Exercise 17
Notes For Managing Ethically 19
Notes For Web Exercises 19
Notes for You’re the Management Consultant 19
Notes for Management Case 20
Notes for Management Case in the News from the pages of Business Week 21

Overview of the Chapter

This chapter examines the organizational environment in detail. It identifies the principal forces—both task and general—that create pressure and influence
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A. The organizational environment is a set of forces and conditions, such as technology and competition, that are outside the organization’s boundaries and have the potential to affect the way the organization operates and the way managers engage in planning and organizing.

B. The internal environment, consists of the forces operating within an organization and stemming from the organization’s structure and culture.

C. An organization’s external environment can generally be divided into two major categories: the task environment and the general environment.

1. The task environment is the set of forces that affect an organization’s ability to obtain inputs and dispose of its outputs.

2. The general environment is the wide-ranging economic, technological, sociocultural, demographic, political and legal, and global forces that affect the organization and its task environment.

D. Changes in the environment create opportunities for managers to strengthen their organizations. However, other changes pose a threat if organizations are unable to adapt.

Figure 2.1: “Forces in the Organizational Environment” shows how the organization interacts with the task and general environment.


Forces in the task environment result from the actions of suppliers, distributors, customers, and competitors, and have a significant impact

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