Chapter Summary: Surviving Conflict In The Workplace

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Chapter 11 talked about conflict management. While reading this chapter pseudo conflict stood out to me. This reminded me of a very strong disagreement my boyfriend and I have. There hasn’t been a lot of conflict or disagreement in our relationship, but the one thing we do not agree on is what the word “sweep” entails. He thinks sweep can mean cleaning vacuum or a broom, but I think sweep just means sweeping with a broom.
This conversation came up about a month ago when we were talking about different pronunciations for words. We were having a fun time, until he mentioned that his family can mean vacuum when they say sweep. They also mean sweep with a broom, but depending on the context it can also mean vacuum. For example, his mom will tell him to sweep the rug and he’ll get the vacuum because she means for him to vacuum the rug. She will also tell him to sweep the porch and he will get the broom. They are the same thing to him. I was not and am still not able to wrap my head around this. You sweep with a broom and vacuum with a vacuum. To me, the two aren’t interchangeable but to him they are. The more we discussed this the more the tension grew. After sensing that the disagreement was taking a turn for the worse and noticing how frustrated he was getting, I withdrew to the living
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In their study, they did find that having the ability to recognize negative emotions resulted in higher relational satisfaction. They also found that the better individuals were able to recognize negative emotions, the more likely they were to engage in constructive relational behaviors (Yoo & Noyes, 2016, p. 10). This is sort of like what I did by withdrawing. I could see on my boyfriend’s face and through his tone that the longer we talked about the subject, the more frustrated he would get and I knew I was getting frustrated

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